1) EFFECTIVE COMMUNICATION
Communication
skills (or the lack of communication skills) can have a large impact on success
in both your business and personal life. Communication skills learned at an
early age will provide you with the skills that you need to interact
successfully with a wide variety of people and situations, while a lack of
communication skills will make it more difficult for you to get what you want
out of life.
Communication
Skill #1 - Thinking
You may not
recognize thinking as being a communication skill, but having a clear idea of
symbolic internal reality you want to
convey to another person or group of people is the beginning of effective
communication. If you don’t
have the idea straight in your own mind, don’t be surprised if others get a
different idea from your communication than what you thought you intended to
say.
Communication
Skill #2 – Listening
Effective listening allows
you to enter the reality of the other person and understand what their internal
symbolic reality is. Only when you do this are you able to communicate
effectively by understanding what they are sharing with you, even if it is very
different from your personal perspective.You can’t truly
communicate with someone else of you don’t understand their internal reality.
Communication
Skill #3 – Speaking
The third
communication skill that leads to effective communication is your selection of
words and the voice tones that you use when you speak them. While this may the
part that most people concentrate on, research has revealed that nonverbal communication has more impact
than the actual words that you use. In fact, the nonverbal portion of the
communication can actually change the meaning of the words that you say.
Communication
Skill #4 – Nonverbal Communication
Nonverbal communication is the
communication skill that usually receives little thought because it happens
automatically. We actually learn to communicate nonverbally at a very young age
( a baby crying) and are able to communicate quite effectively using only
nonverbal communication.Here is more detailed information about nonverbal communication.
2 INTERPERSONAL SKILLS
LEADERSHIP
The process of successfully influencing the activities of a group towards
the achievement of a common goal. A leader has the ability to influence
others through qualities such as personal charisma, expertise, command
of language, and the creation of mutual respect. As well as requiring
strong Communication Skills and Personal Skills, leadership uses the Background
skills of mentoring, decision
making, delegation and motivating
others.
NETWORKING
The ability to actively seek, identify and create effective contacts with
others, and to maintain those contacts for mutual benefit. In addition
to strong Communication Skills and Personal Skills, Networking uses the
Background skills of network building
and motivating others.
TEAMWORK
Involves working with others in a group towards a common goal. This requires
cooperating with others, being responsive to others' ideas, taking a collaborative
approach to learning, and taking a responsibility for developing and achieving
group goals. Teamwork uses the Background skills of collaboration,
mentoring, decision
making and delegation.
3) TIME MANAGEMENT
What
you accomplish during a 24-hour period depends on your own motivation, your
energy, your skills and abilities, and other resources.
Since
there are always demands on your time, it may be helpful to think about what
you will do with your time and to consider some strategies for more effective
time management.
Time
management is not a way to make you work harder and longer, but a means to help
you work smarter to accomplish your work more easily and rapidly.
- Time Management refers to managing time effectively, so that the right time is allocated to the right activity.
- To manage your time and activities as per their importance is called time management.
- Time Management refers to making the best use of time as time is always limited.You can make money; but you can’t make time. (Banjaman Franklin) It’s really clear that the most precious resource we all have is “TIME”
Six time management mistakes you cannot afford to make
Career Desk
- See more at:
http://www.dhakatribune.com/career/2013/dec/29/six-time-management-mistakes-you-cannot-afford-make#sthash.ciqtiKlC.dpuf
6 TIME MANAGEMENT MISTAKES YOU CANNOT AFFORD TO MAKE
Six time management mistakes you cannot afford to make
Career Desk
- See more at:
http://www.dhakatribune.com/career/2013/dec/29/six-time-management-mistakes-you-cannot-afford-make#sthash.ciqtiKlC.dpuf
Six time management mistakes you cannot afford to make
Career Desk
- See more at:
http://www.dhakatribune.com/career/2013/dec/29/six-time-management-mistakes-you-cannot-afford-make#sthash.ciqtiKlC.dpuf
Not keeping a to-do list
One of the most annoying feelings is the sense of foreboding that we
feel when the idea that we have forgotten something important keeps
nagging at the back of our heads. If you have ever felt this way at
work, chances are you do not maintain a to-do list. The trick to using a
to-do list effectively is by listing everything according to priority.
Not setting goals
Setting goals is essential to managing your time well; having a goal
gives us a destination to work towards. When we know where we would like
to be at the end of the day, week, quarter, we can manage our
priorities accordingly and allocate our time and resources more
efficiently. Additionally, having long term goals helps us decide what’s
worth spending time on, and what is simply a distraction.
Getting distracted
We lose a few hours daily to distractions such as emails, Facebook,
instant messaging, phone calls, helping out colleagues that prevent us
from achieving the ideal work flow – the work we do when we are 100%
engaged in a task. So much as having a chat window open on another tab
can distract our mind. To gain control of the day and do our best work,
we need to minimise distractions and manage interruptions.
Biting off too much
Some of us often enthusiastically take on too much on our plate. This
may come from a desire to impress or an inability to say no to people,
but taking on too much can lead to poor performance, stress, and low
morale. Another reason you might have this problem is if you’re a
micromanager and you insist on controlling every aspect of a project.
More often than not, taking on too much work results in rushed, sloppy
work.
Addiction to busyness
This sounds like one of those “good problems” to have but an addiction
to busyness hardly ever means that the person is effective and is
usually a sure road to stress. People who are addicted to busyness
thrive on being busy, craving the rush from narrowly-met deadlines,
endless emails, piled up files etc. If you’re addicted to the adrenaline
rush of a frantic work day, you should focus more on exciting and
engaging work that matters instead of piling up to sate your fix.
Illogical scheduling
We have different rhythms: we work better at different times of the day,
feeling more productive and energetic at certain times than at others.
Ideally, to make the best use of our time, we should schedule high-value
work during our peak time and low-energy work (such as getting on top
of personal correspondence) for off-peak hours.
One of the most effective means we have to improve our productivity at
work is to recognise and fix some of our more common time management
mistakes. Once the mistakes are overcome, we will not only have more
time but also have higher job satisfaction and less stress.
- See
more at:
http://www.dhakatribune.com/career/2013/dec/29/six-time-management-mistakes-you-cannot-afford-make#sthash.ciqtiKlC.dpuf
NOT KEEPING A TO-DO LIST
One of the most annoying feelings is
the sense of foreboding that we feel when the idea that we have forgotten
something important keeps nagging at the back of our heads. If you have ever
felt this way at work, chances are you do not maintain a to-do list. The trick
to using a to-do list effectively is by listing everything according to
priority.
NOT SETTING GOALS
Setting goals is essential to
managing your time well; having a goal gives us a destination to work towards.
When we know where we would like to be at the end of the day, week, quarter, we
can manage our priorities accordingly and allocate our time and resources more
efficiently. Additionally, having long term goals helps us decide what’s worth
spending time on, and what is simply a distraction.
GETTING DISTRACTED
We lose a few hours daily to
distractions such as emails, Facebook, instant messaging, phone calls, helping
out colleagues that prevent us from achieving the ideal work flow – the work we
do when we are 100% engaged in a task. So much as having a chat window open on
another tab can distract our mind. To gain control of the day and do our best
work, we need to minimise distractions and manage interruptions.
BITING OFF TOO MUCH
Some of us often enthusiastically
take on too much on our plate. This may come from a desire to impress or an
inability to say no to people, but taking on too much can lead to poor
performance, stress, and low morale. Another reason you might have this problem
is if you’re a micromanager and you insist on controlling every aspect of a
project. More often than not, taking on too much work results in rushed, sloppy
work.
ADDICTION TO BUSYNESS
This sounds like one of those “good
problems” to have but an addiction to busyness hardly ever means that the
person is effective and is usually a sure road to stress. People who are
addicted to busyness thrive on being busy, craving the rush from narrowly-met
deadlines, endless emails, piled up files etc. If you’re addicted to the
adrenaline rush of a frantic work day, you should focus more on exciting and
engaging work that matters instead of piling up to sate your fix.
ILLOGICAL SCHEDULING
We have different rhythms: we work
better at different times of the day, feeling more productive and energetic at
certain times than at others. Ideally, to make the best use of our time, we
should schedule high-value work during our peak time and low-energy work (such
as getting on top of personal correspondence) for off-peak hours.
One of the most effective means we
have to improve our productivity at work is to recognise and fix some of our
more common time management mistakes. Once the mistakes are overcome, we will
not only have more time but also have higher job satisfaction and less stress.
4) PROBLEM SOLVING
Problem solving is a multiple step process
where the problem solver must find relationships between past experience
and the current problem and then apply a solution. In order to solve
problems, learners have to want to do so, and they need to believe
they can. Motivation and attitude are important aspects of solving
problems such as effort, confidence, anxiety, persistence, and knowledge
about one's self.
Knowledge of context, facts, concepts, and
principles in a specific domain, is one of the most important features
in someone's ability to problem solve. The biggest differences between
an expert and a novice problem solver is their depth of knowledge,
ability to understand the problem, and their confidence in their
abilities. A person can be an expert problem solver in one area but a
novice in another.
Most real world jobs include a mixture of
problems that vary in degree of structure and solution strategies
required to solve them.
